One of mine came like that too, but not quite as bad – I tried prying it open, but I couldn’t get that to work. I’m in Australia, so shipping it back and forth would be been expensive and a lengthy process, so I just put a finger on the pan and was able to push and shift it back into place. Be careful though, I was worried I’d completely smoosh the eyeshadow.
If you’re located in the US, I’d probably just contact customer service.
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Maybe try pulling the pan back into its spot with a magnet or some tweezers? π
One of mine came like that too, but not quite as bad – I tried prying it open, but I couldn’t get that to work. I’m in Australia, so shipping it back and forth would be been expensive and a lengthy process, so I just put a finger on the pan and was able to push and shift it back into place. Be careful though, I was worried I’d completely smoosh the eyeshadow.
If you’re located in the US, I’d probably just contact customer service.
Hello OP, Thank you for contributing to r/MakeupLounge! To ensure that your post does not get removed, please make sure you have thoroughly read over the [rules](https://old.reddit.com/r/MakeupLounge/about/rules/) of our subreddit. We also require a detailed product list **including shade names** for any makeup looks. If a product does not have shade names, please attach a picture and circle what you have used so others can recreate it. If a rule is broken, your post will be removed.
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I’d get a refund/replacement cause I’m a perfectionist and couldnt deal