I know they took them all off the shelves because of covid, but the foundation is really tricky and needs to be matched in person. Also, can we still request samples? I don’t want to drive there and say ‘no’ to myself.
I know they took them all off the shelves because of covid, but the foundation is really tricky and needs to be matched in person. Also, can we still request samples? I don’t want to drive there and say ‘no’ to myself.
I asked at my local one and was told no to samples and no testers were out everything had been removed.
Two months ago I was not able to get samples. They put a small amount of the two liquid foundation shades I was interested in on a sheet of tissue paper and said I could try it there, but they didn’t have anything to clean up afterwards except tissue paper.
We aren’t allowed to make any samples (in NY, anyhow) due to COVID restrictions. We have a limited supply of pre-packaged samples, but they are for a very limited selection of products (mostly skincare).
We have clear plexiglass palettes that we can swatch colors on and hold up to your cheek/neck to get a match. It’s not ideal, so if you have a foundation from a certain brand that you know matches, we can put it in our Color iQ system to get a match in other brands – which is way easier.
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In PA this summer they matched me. Did some swatches on a clear piece of plastic and held it up to my face then gave me a tiny bit on a sponge to try out. They gave me some drunk elephant samples but like prepackaged ones. They didn’t make me one. But I didn’t ask.
I was in Sephora and Ulta today. No samples 🙁 and what was out on display was covered with plastic or acrylic.
Samples are usually very depleted at this time of year but don’t hesitate to ask for them. For foundation they are not allowed to apply it to you but they still have the bottles hidden in their drawers. What I did when I was looking for a new foundation is that I asked for a bit of product in a container (they usually have those on hand) so I could try the foundation at home. They gave it very nicely. My motto when it comes to makeup is “if you don’t see it, ask for it with a smile and a polite please. The worst answer you’ll get is a no'” 😊